Questions we get a lot

Yes. We deliver across Giza and Cairo, with the fee set by area and order size. For projects we deliver to site on an agreed schedule. Outside Greater Cairo we ship through courier companies at the customer's cost.

Sanitary ware prices move with copper, plastic and currency rates — sometimes more than once a month. Rather than show you a stale price, you build a supply order and we send current prices and availability on WhatsApp the same day.

Yes — it is half of our business. Send your requirement list with sizes and quantities on WhatsApp and we reply with a quotation. Rates improve with volume, regular customers get a better tier, and credit terms are available for established accounts.

Every day, 9 AM to 11 PM, seven days a week. The showroom is on 20th Street, Faisal, Giza.

20th Street, Faisal, Giza. You can open our exact pin on Google Maps from the Contact page.

Yes. An installation and maintenance team works with the showroom: full first-fix plumbing, fitting sets and mixers, pumps, heaters and filters, and leak detection. Pricing is set after a site visit; materials are charged at showroom price.

Yes. We survey the flat or project and produce a take-off with sizes and counts before you buy anything, so you do not over- or under-order. Book a survey on WhatsApp.

Warranty depends on the item and the brand. Genuine agent-supplied products carry the agent's warranty — mixer cartridges, pumps and heaters, for example. Ask us about a specific item and we will confirm the term and conditions.

We distribute Ideal Standard, Duravit, Roca and Gravena in ceramics and mixers; Shield, Huaye, Aqua Therm, El-Sherif, Baenninger and Kessel in pipe and valves; plus other Egyptian and imported lines.

Items and sizes we do not hold are sourced to order from our suppliers. Lead time varies by item — we confirm the expected date before you commit to the order.

Payment is at the showroom or on delivery — cash or bank transfer. There is no online payment on the site. Established accounts can arrange credit terms.

Unopened, uninstalled items can be exchanged or returned subject to their condition and the agent's policy. Special-order items and material cut to length are treated differently — ask us before you buy.

We carry the common range from ½ inch to 4 inch across supply and drainage. If you need a size or item that is not on the site, ask — we can usually source it.

Browse the sections and add what you need to your supply order with quantities. When you are done, the site sends the whole order with item codes to our WhatsApp, and we reply with prices, availability and delivery timing. No payment and no sign-up on the site.